Product Marketer at DevRev, focusing on AI agents, GTM strategy, and user lifecycle. Passionate about storytelling and building meaningful experiences

Akhil Kintali

Product Marketing at DevRev

author
Product Marketer at DevRev, focusing on AI agents, GTM strategy, and user lifecycle. Passionate about storytelling and building meaningful experiences
DevRev のメール機能が進化し、よりスマートなカスタマーサポートを実現
3 min readDevRev のメール機能が進化し、よりスマートなカスタマーサポートを実現
Effortless New York '24: Recapping DevRev’s tech conference
11 min readEffortless New York '24: Recapping DevRev’s tech conference
DevRev’s email evolution powers smarter customer support
7 min readDevRev’s email evolution powers smarter customer support
AI Agent Observability: How to Monitor, Debug, and Improve Agents in Production
12 min readAI Agent Observability: How to Monitor, Debug, and Improve Agents in Production
Resolving customer issues at scale seemed impossible. Computer makes it routine.
5 min readResolving customer issues at scale seemed impossible. Computer makes it routine.
That skill that worked in testing? It just failed a customer. Now what?
7 min readThat skill that worked in testing? It just failed a customer. Now what?
AI Agent Tools for Enterprise: Top 10 Platforms Compared (2026)
13 min readAI Agent Tools for Enterprise: Top 10 Platforms Compared (2026)
Email delivery insights: Bringing clarity to every customer interaction
2 min readEmail delivery insights: Bringing clarity to every customer interaction
AI エージェントを既存のプラットフォームに実装する際の注意点
3 min readAI エージェントを既存のプラットフォームに実装する際の注意点
テストで動いたスキルが、本番で顧客対応に失敗した。さて、どうする?
3 min readテストで動いたスキルが、本番で顧客対応に失敗した。さて、どうする?
Human-in-the-loop AI: when should AI ask a human?
12 min readHuman-in-the-loop AI: when should AI ask a human?
AI Agent Orchestration: Coordinating Multiple Agents Without Losing Context
15 min readAI Agent Orchestration: Coordinating Multiple Agents Without Losing Context
Customer Support: Your secret weapon to boosting user satisfaction
4 min readCustomer Support: Your secret weapon to boosting user satisfaction
No spam, Sherlock: Elementary AI solution
5 min readNo spam, Sherlock: Elementary AI solution
スケールする顧客対応は不可能だと思われていた。Computer がそれを日常に変える
3 min readスケールする顧客対応は不可能だと思われていた。Computer がそれを日常に変える
Knowledge management software: the AI-native buyer's guide
13 min readKnowledge management software: the AI-native buyer's guide
Pitfalls in bolting AI agents onto legacy platforms
6 min readPitfalls in bolting AI agents onto legacy platforms
AI hallucination: The architecture problem everyone keeps blaming on the model
8 min readAI hallucination: The architecture problem everyone keeps blaming on the model
AI governance: how to control what your AI agents can do
12 min readAI governance: how to control what your AI agents can do
13 min readAgentic AI: the future of autonomous workflows
What is MCP (Model Context Protocol)? An enterprise guide
11 min readWhat is MCP (Model Context Protocol)? An enterprise guide
メール配信のインサイト:あらゆる顧客とのやり取りを明確に
1 min readメール配信のインサイト:あらゆる顧客とのやり取りを明確に
Computer now connects with Linear, Slack, and Gmail
2 min readComputer now connects with Linear, Slack, and Gmail
ナレッジマネジメントソフトウェア:AIネイティブ時代のバイヤーズガイド
8 min readナレッジマネジメントソフトウェア:AIネイティブ時代のバイヤーズガイド